This is a basic troubleshooting step for any Android issue. Solution: We don’t think this is an app or an S9 problem but these are the troubleshooting steps that you should try: Restart the phone I’ve tried adding the exchange account through the gmail app and the email app on the phone and get the same message. I’ve tried troubleshooting from several different google searches but nothing is solving the problem. It keeps giving me an “unable to connect to server” notification. I’m having problems connecting my exchange email account (work email) to the phone. I just switched from an iPhone 6 to a Galaxy S9 a few days ago and I’m still learning how to operate this new phone. Problem #1: What to do if you are unable to add work email to your Galaxy S9
In today’s #GalaxyS9 troubleshooting article, we tell you what you need to do if you are having an issue adding your work email to your mobile device. While most people don’t have a problem adding their work email to their new phones, some may encounter errors.
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